Front of House Assistant Wellness Consultant in Luxury Wellness Brand – Variable Contact (0-28 hours per week)

About Repose Space

Repose was started by our CEO and Founder Daria Ivanova, we opened on the 17th May 2021 and are new to the wellness industry.

Repose Space in High Street Kensington, home to the largest AntiGravity studio in London. Repose is a wellness space intent of creating a lifestyle for its clients, it a space of luxury, you wake up, wind down, detox, evolve, build immunity and experience. Repose specialises in 6 different areas, AntiGravity Yoga, EMS (Electrical Muscle Stimulation), mat classes (Yoga, Barre Pilates), Biohacking (Cryotherapy, Photobiomodulation, Infrared Sauna), Treatments and Nutrition.

We are growing, changing and development every month. We allow our employees to have input on changes inside Repose. Being a start up you work closely with the General Manager and Founders every day, Repose is a family.

 

Job Description

LONDON’S MOST SOUGHT AFTER LUXURY HEALTH AND WELLNESS DESTINATION

Repose Space is a one-stop sanctuary focused around creating bespoke experiences for each individual. With exclusive offerings such as EMS training provided by E-Pulsive, AntiGravity Yoga, a multitude of biohacking treatments such as Cryotherapy, Red Light Therapy and Infrared Sauna sessions, as well as a bespoke nutritional offering – Repose hopes to redefine your body, revitalise your mind and replenish your soul.

As a front of house wellness consultant for Repose, you are responsible for making every client feel like they are on a personalised journey. This will be achieved through learning our client’s habits, delivering fantastic customer service, promoting and selling studio merchandise and ensuring the facility is clean and tidy for an all-round bespoke experience. The primary goal is to create an environment where our VIP clients can transform, indulge in some ‘me time’ and enjoy our unique combination of treatments and class concepts.

Key Responsibilities

Meeting and greeting clients with exemplary customer service skills.

Ensure a highest quality of customer service

Tour new and existing clients around the space.

Sell memberships, packages, products and drinks.

To be the point of contact for customer enquiries.

To ensure the front of house area looks presentable and tidy at all times.

Take clients to the Biohacking rooms, (Cryotherapy Chamber, Infrared Sauna, Photobiomodulation Chamber)

 

 

Job Details
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