Supply Chain Assistant

About Planet Organic

The simple truth is that foods should be natural and wholesome. We advocate that food be authentic and ethical, freshly prepared and tasty – not a mere convenience. We believe in ethical and sustainable farming and place great emphasis on the provenance of all our products. At Planet Organic you’ll find nutritious, seasonal and organic food with the goodness intact. You’ll find wide ranges of natural health foods suitable for all speciality diets, as well as a ground-breaking raw foods range.

Job Description

Our Own Label team is looking for a dedicated and reliable Supply Chain Assistant to support our Supply Chain Manager in day-to-day, end-to-end supply chain operations. You will be involved in a variety of key areas such as supply management, customer service, stock management, reporting and ort Documentation Management & Administration.

Salary: 22-25k

Key Responsibilities

  • Process daily sales orders for UK and Export customers
  • Process sales invoices for UK and Export customers
  • Prepare mid-week sales forecast and weekly sales report
  • Prepare purchase orders for suppliers
  • Help deal with inquiries from customers and maintain good customer relationships by delivering a high-level of customer service
  • Resolves shipping and receiving issues directly with the customer or carriers
  • Liaise and coordinate with internal members in buying, marketing and store teams
  • Prepare quarterly stock take documents for warehouse stock management
  • Maintain purchase order log and packaging document when stock is received
  • Process goods in reports from warehouse
  • Weekly aged debtor chasing for UK and export customers
  • Help to prepare Export documentation including certificates of inspections for Soil Association compliance
  • Provide routine and ad hoc information to the management team to support operational decision-making


  • Experience in using Exact Online UK preferred
  • Able to provide high levels of customer services to maintain strong internal and external relationships
  • Excellent organisational, communication and time management skills
  • Detail orientated
  • Ability to work in a fast-paced environment
  • Ability to adapt to changing customer and supplier requirements (Brexit, etc)
  • Good understanding of basic inventory planning concepts: weeks on hand/weeks of supply, lead time, etc.
  • Strong analytical skills and experience in Microsoft Excel
  • Strong problem-solving skills
  • Ability to thrive and maintain a positive, solution-oriented attitude in a fast paced and rapid growing environment
  • Ability to own multiple priorities and be adaptive to shifting priorities
  • Proactive, resourceful and self-motivated, with excellent attention to detail
Job Details
2 Open Positions
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