Quality Assurance Supervisor

About Livia’s

Olivia Wollenberg has allowed us all to say a wholehearted ‘yes' to indulgent treats all over again. Livia’s takes the most simple ingredients and makes them into the most sublime tasting treats. The idea was born out of her own intolerances that were diagnosed 4 years ago. There was a clear gap in the market for treats that really hit the sweet spot but were made without the ingredients she and so many had to or chose to stay away from. So, she set out to fill this gap and and has done just that. Livia’s now has 4 highly innovative product ranges which are listed in some of the UK’s major retailers.

Job Description

Livia’s is THE brand shaking up the world of confectionery, thanks to its unrivalled innovation, unlimited ambitions, inclusive social approach and four truly unique product ranges. We take the simplest of ingredients and transform them into the most sublime tasting treats. Crafting confectionery for the future, the entire range of sweet-treats is vegan, gluten & dairy free, with no nasties and no additives.

It all started out of Olivia’s parents’ kitchen 5 years ago and since then the company has seen +160% YoY growth and is now listed in Tesco, Sainsburys, Waitrose and Boots to name a few.

This role will be predominantly based at our manufacturing partner in the Midlands. You will be reporting into our product manager and our technical consultant. You will be the person responsible for ensuring the highest of quality across all product lines. You will need to build strong relationships with the factory staff and their management team, so as well as being really detail driven you need to be a people person!

Key Responsibilities

During production 

  • Check operator training
  • Carry out pre start up checks including; Hygiene and cleaning, Allergen controls, FB Control
  • Ensure all Allergen controls are in operation
  • Raw materials type, source and quantity issued correct
  • Line set up for the whole process
  • Machinery settings are according to specification
  • All staff trained and following correct procedures
  • Workers wearing the correct work wear / PPE
  • Hand washing procedures being followed
  • Correct online process control documentation i.e. Correct QAS information / photographs available on the line
  • Process being carried out to specification
  • All individual products and components are correct eg millionaire layers, rolling, texture visual, etc, Biccy bombs fill, size, layers, enrobing etc
  • Bake times, temperature, quality of product ex oven
  • Ensure components and finished product maximum holding times are being adhered to
  • Metal Detector Checks are being carried out
  • Packing standards check, weight, bag seal quality, coding, outer pack quality, outer pack labels, pallet stacking
  • Taste panel, organoleptic quality
  • Finished pallets stored correctly in warehouse and loaded onto lorry on time
  • Ensure that despatch paperwork is correct

Additional details

  • Ensure LHF ingredients are being stored correctly; Allergen controls, Film covered, Pallets tidy and away from walls
    Stock check of all LHF ingredients 1/week
  • Internal audits to be carried out 1/week
  • Traceability
  • Engineering and maintenance
  • Ensure correct order volumes & SKU’s are being produced
  • Help ensure consignments are loaded and away in good time to meet depot bookings

Issues reporting

  • Factory issues that cannot be resolved in the factory to be reported to LHF senior management immediately
  • Weekly report to be issued to LHF management detailing products made, any issue encountered, any actions etc. format tbc


What we offer

  • 28 days holiday (including bank holidays)
  • A pension contribution scheme
  • The opportunity to be part of a growing company

Extra Details

Hours of work

  • Day Shift – dependant on production
  • Night Shift – dependant on production
  • Monday to Friday – Additional working hours during the week or weekend working as required by agreement. Day shift / Afternoon shift split to be agreed
Job Details
4 Open Positions
Get weekly job alerts directly to your inbox