Sales Associate, Miramar

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About Goop

Goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We’re all resource strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.

Job Description

The Sales Associate is key in building relationships and providing excellent customer service that keeps customers and guests coming back. Situated inside the Rosewood Miramar in beautiful Montecito, the Miramar Sales Associate will be responsible for clienteling, accurately recording all sales, assisting with merchandising and stocking responsibilities, pricing ,and keeping the store neat, clean and organized. The Sales Associate reports to the Key Holder or Store Manager, as designated.

Key Responsibilities

Customer Service

  • Ability to clientele and understand the customer needs
  • Maintain an effective clientele list and waitlist
  • Possess the capacity to learn about the finest details of our range and communicate our philosophy to customers
  • Able to suggestively sell
  • Always act in the best interest of the customer

General

  • Arrive on time and floor ready
  • Maintain a healthy work environment
  • Professional phone presence when calling clients
  • Provide constructive feedback to the shop management
  • Respond well to feedback from management and follows directives
  • Able to identify a problem and properly report it
  • Understand surrounding community and suggests ideas
  • Maintain a visually enticing store that is neat, clean and organized
  • Actively pursue additional product knowledge as needed
  • Prioritize workload to maximize efficiency and minimize the impact on customer experience
  • Ability to think creatively in business and seek sales opportunities
  • Restocking what has been sold
  • Assist in tagging new merchandise
  • Respond promptly to emails from management
  • Ability to effectively communicate with store manager
  • Abide by Goop policies and procedures
  • High level of ownership, accountability and initiative

Prerequisites

  • High School diploma or equivalent combination of education and sufficient work experience
  • 1+ years retail experience
  • Strong verbal and written skills
  • Ability to communicate effectively
  • Strong eye for fashion
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Basic computer skills
  • Physical requirements: lift/carry/move 40lbs. minimum including fixtures and product
  • Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business
Job Details
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