180 Health Club Supervisor

About 180 Health Club

180 Health Club is a new curated space showcasing the best specialists in movement, fitness, mindfulness, beauty and grooming. These services sit alongside the latest body therapy technologies including Cryotherapy, Infrared Saunas, Ozone Saunas, Red Light Therapy and Compression and Percussion tools.

Based at the top of 180 The Strand in a peaceful location away from the hustle and bustle, members can escape to relax, socialise, enjoy a treatment, ground and workout.

Job Description

This is a great opportunity to join the management team of the 180 Health Club in Central London. This would suit an experienced supervisor from the leisure, spa or hospitality industry who is looking for a new challenge.

This is not your typical Health Club or Spa… 180 Health Club is a new curated space showcasing the best specialists in movement, fitness, mindfulness, beauty and grooming.  These services sit alongside the latest body therapy technologies including Cryotherapy, Infrared Saunas, Ozone Saunas, Red Light Therapy and Compression and Percussion tools.

Based at the top of 180 The Strand in a peaceful location away from the hustle and bustle, members can escape to relax, socialise, enjoy a treatment, ground and workout.  The facility hosts treatment, grooming and movement studios, a workout zone and a beautiful loft with a juice bar.  Whilst our regular schedule includes movement classes, member events and treatments, the 180 Health Club is also an event space that hosts takeovers, studio bookings and content production within our incredible studios.

Key Responsibilities

The Supervisor supports the General Manager with the day-to-day operations of the club and managing the team, partners and freelancers.  Each Supervisor will also be given a specific area of focus such as events, food or timetabling which they will take responsibility for and be given the support to continue to develop and take on more responsibilities. This role presents an exceptional opportunity for an outgoing, energetic and driven individual who is able to make connections, loves the wellbeing industry and is willing to be hands on in an entrepreneurial environment.

·        Responsible for the customer experience and delivering an excellent journey for our members.

·        Run and manage events, pop ups, and brand partnerships.

·        Oversee reservations ensuring a high level of up sell and maximization of classes, treatments and services.

·        Support the team to maximise retail sales and deliver targets.

·        Monitor standards across the club and implement corrective action where required.

·        Product ordering and stock control

·        Ensure cleanliness standards and health and safety requirements are met at all times

·        Take ownership and action to resolve any issues

·        Training and onboarding of new team members

Prerequisites

·        Previous supervisory or management experience at a customer facing venue

·        Experience managing events

·        Passion for wellbeing, across the full spectrum of activities that fall into this category

·        Must be able to work early and late shifts as well as weekends

·        Reliable, hard-working and likes a challenge

Benefits

·        Competitive salary

·        Generous holiday allowance

·        Extensive training on the activities within the club with opportunities for additional skill training

·        Free meals whilst on shift

·        25% discount on all treatments and 20% on retail

·        Access to 180 Studios and its programme of exhibitions

Job Details
3 Open Positions
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