About Holland & Barrett
Holland & Barrett International is one of the world’s leading health and wellness retailers and the largest in Europe, supplying its customers with a wide range of vitamins, minerals, health supplements, specialist foods and natural beauty products. With over 145 years of experience in the industry, our name is a familiar sight in almost every major city and town across the UK and is becoming increasingly more visible further afield, in markets as diverse as the Netherlands and Malta to the UAE, China and India.
Our Key Values
Our beliefs and values are shown just as much by what our customers don’t see when they shop with us as what they do see. For example, from September 2019 our customers won’t see any wet wipes for sale in our stores or websites. We know our customers want us to behave ethically, so our core beliefs and values serve as our guiding force in everything we do.
We believe in people
Our customers come first, and our people are our best ambassadors. We treat our customers and colleagues with honesty and transparency. We value the expertise people bring to our company.
We believe that wellbeing should be attainable
We believe it’s important that our customers receive the advice they need in-store/online, and have a wide choice of products that let them live a healthy life. Our website, loyalty programme, and click and collect allow people to take charge and get the most out of their wellbeing journeys, and enjoy them too.
We believe in caring for the planet
We believe that vegetarian living is good for people and the planet. We believe we have a duty to look after the future of our planet, from the welfare of animals to sustainably sourcing natural products.
Our values
We have five core values at the heart of our brand that can be found in everything we do.
- Teamwork
- Integrity
- Accountability
- Respect
- Agility
Our Story So Far
Since we first opened our doors in 1870 we have grown to become Europe’s largest health and wellbeing retailer, offering vitamins and supplements, natural beauty, active nutrition and free from foods, with stores across the UK and beyond and an ever-growing ecommerce platform.
Our growth is made possible by always putting our customers and employees first and through constant innovation, and a commitment to being ethical in everything that we do. We have invested in technology to make over 6,000 products accessible to our customers and continue to invest in our planet as a leading provider of sustainable products and initiatives.